HVAC Field Service Technician

Job Description

Full job description
SEEKING HVAC/R TECHNICIANS

***SALARY is NEGOTIABLE depending on experience***

Are you excited to develop your technical knowledge in a fast-paced family-oriented environment? Do you thrive on problem solving to find the right technical solution for your customers? If your answer is yes, please read on.

As an HVAC/R Service Technician, you will have the opportunity to work on a variety of HVAC/R equipment for our industrial and commercial customers, through daily service maintenance, performing diagnostic reviews and identifying the root cause for any needed repairs. You will work closely with each customer to discuss work performed, review repair quotes for approval, and convey preventative maintenance measures that should be done that would increase efficiency and decrease costs for the customer.

WHO WE ARE:

Founded in 1977, C&L Refrigeration has established itself as a leader providing the highest quality maintenance, engineering and construction service in the commercial and industrial air conditioning and refrigeration industry.

As a family-owned business, we pride ourselves on always adapting and innovating to serve our customers best and have grown (so far) to service and support commercial and industrial spaces and businesses across California, Nevada, and Texas.

We look at each of our employees as family, valuing long-lasting relationships, collaboration, communication, an always learning mentality, and holding each other accountable to our commitments to one another and our customers.

We believe in not only maintaining a well trained and experienced staff but also a work atmosphere where everyone’s opinions and ideas are heard, valued, and respected.

PERKS/BENEFITS:

Competitive Salary
Medical insurance
Vision/Dental Insurance
Paid Vacation Time
Paid Holidays
401(K) Plan with company matching
Football tickets at SoFi Stadium (Suite AND Field Seats)
Baseball tickets at Angels Stadium
Event/Concert tickets at Honda Center (Suite seats,_ AND _glass seats at Ducks games)
Continued education assistance
Referral program
Life/Disability Insurance
Critical Illness/Accident/Hospital Indemnity Plans
Pet care discount program
Employee assistance program
Provided uniforms, company truck, dispatched from home and working a route in the area you live.
EDUCATION, SKILLS & EXPERIENCE:

1+ year experience in servicing, maintaining, and troubleshooting with HVAC/R systems and units or equivalent education in trade school or apprenticeship required
Prior experience working with commercial or industrial HVAC/R or electrical mechanics preferred
Proven ability to troubleshooting and problem solving with a strong sense of urgency, initiative and drive required
Openness to learn something new every day in a fast-paced environment required
EPA HVAC/R certified a plus
High school diploma or general education degree (GED); or equivalent combination of education and experience
College or Technician Certification in HVAC/R or Refrigeration a plus
Demonstrated proficiency using hand tools, electrical schematics, & reading drawings a plus
Valid driver’s license required
Ability to pass background check and drug screen required
Keep reading IF:

YOU ARE A PERSISTENT PROBLEM SOLVER and can think logically and quickly to determine the impact of diagnostic work on equipment. You don’t assume things and are persistent in finding the true cause of an issue to help the customer and find the best solution for maintenance and repairs.

YOU ARE TECHNICALLY AND MECHANICALLY INCLINED, enjoying working with your hands, and you show a genuine interest and curiosity in learning about the way things work. You have a “no job is too small” attitude and see every task as an opportunity to improve your skills and technical prowess.

YOU HAVE EXCEPTIONAL COMMUNICATION SKILLS and are able to listen and understand customer needs, develop rapport and trust while communicating clearly and confidently with a wide variety of people.

ESSENTIAL DUTIES MAY INCLUDE:

Within the first 30 days and ongoing:

· Learns C&L Refrigeration’s core values, services, processes, procedures, & safety protocols.

· Completes orientation on safety policies and expectations, scheduling with the Dispatcher, billing for vendors and parts shops & policies for operating work vans.

· Learns how to navigate Ascente Mobile Pro software for all job and customer forms.

· Shadows the Field Supervisor, Safety Manager, and experienced technicians daily for hands on training on different jobs sites; learning different jobs and accounts, different equipment, and how to look at different maintenance and repair requests.

· Displays a learning mindset and eagerness to dive into different jobs each day.

· By 30 days, has completed standard service maintenance jobs on up to 1 ton equipment on your own, interacting with the customer, performing the appropriate maintenance, and sharing recommendations for any additional service/updates needed.

3 months and ongoing:

· Is independent in the role, working closely with the Dispatcher daily on your schedule, and completing service calls to different job sites and customers, working on 1-5 ton equipment.

· Completes thorough diagnostic checks at every job; reviewing all compressors, motors, delta split on return/supply, laser signatures, etc. to ensure, the unit is in the best condition possible.

· Continues to maintain the utmost rigor regarding OSHA and C&L safety standards while driving and at each job site.

· Provides exceptional customer service and communication by updating customers on the findings and outcomes of maintenance and/or repairs, building trust and credibility.

· Ensures your truck is stocked with the common tools needed in advance of visiting different jobs, e.g., rags, degreasers, contactors, wire nuts, etc. and understands the purchasing process when specific parts are required to purchase from vendors and/or parts shops.

6 – 9 months and ongoing:

· Is working on 5-15 ton units from start to finish, meticulously documenting all job efforts for review and signature from the customer, while maintaining communication with the Dispatcher and customers when schedules and plans shift and change with calmness, professionalism, and sincerity to do what is best for the customer.

· Has developed strong trusting relationships with customers and is performing preventative maintenance measures and bringing the customer concerns or potential issues and how to prevent those, generating more work for yourself.

· Demonstrates the ability to handle customer issues and concerns in a professional manner that upholds the strong reputation of C&L Refrigeration while satisfying the customer’s needs.

12 months and ongoing:

· Is seen as a knowledgeable and technical problem solver who constantly is seeking to maintain a strong reputation with customers through quality service, maintenance, and communication.

· Is reliable and dependable, displaying a technical mindset, while working on 20-40 ton units and is eager to tackle daily tasks. Is always thinking ahead for every job; arriving on time, having all tools outside of the van ready to go, with the highest regard for safety.

· Displays a team mindset, always willing to help fellow technicians, train and answer questions as new hires join the team and be a go-to resource when needed.

Job Type: Full-time

Pay: $22.00 – $35.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:

10 hour shift
12 hour shift
8 hour shift
Monday to Friday
On call
Overtime
Weekends as needed
Experience:

HVAC: 1 year (Preferred)
License/Certification:

Driver’s License (Required)
EPA Type Universal (Preferred)
NATE Certification (Preferred)
Work Location: On the road

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